I finally got to talk to a human being with actual knowledge about the product! Ten days after my first phone call! She had me check the drive belt and the connections, which as far as I can see were all OK, then decided that, yep, there probably was something wrong with it. Maybe there's a short somewhere. So, they're going to send me some replacement parts -- which will take 7-10 days -- and have a technician call me to set up an appointment to install them. (I'd say that the in-home service was nice, but it's sheer necessity. You cannot transport something this heavy.)
Anybody want to take any bets on how long it will be before I actually have this thing running?
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2018?
ReplyDeleteIt's a distinct possibility. :)
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