Yo, Blogger!

I'm still having strange problems with my archive links... Sigh. I reported the problem using the "Blogger control" system, as directed, but it's been just about a week now, and I've had zero response. My issue shows up as "unreviewed," which I assume means that nobody's even bothered looking at it. Anybody out there who's been using Pro longer than I have know whether this kind of response time is normal or not? I understand that the Blogger folks are probably massively busy, but a simple acknowledgment that my issue was at least on their list of Things to Do would be nice. Admittedly, the problems I'm having now aren't quite as bad as the problems I was having before I upgraded, but I'm kind of starting to think that maybe "Blogger Pro" is a little bit of a misnomer...